Founder & CEO .m.ali
Contact: [email protected] A: Currently we ship only to Canada. Q: Can I get two exact same pieces? A: Each piece is handmade and unique and to the nature of each gemstone, you will never receive something exactly the same. Q: Do you accept returns or exchanges? A: For hygiene purposes, we do not accept returns or exchanges on earrings. For bracelets and necklace
s you can refund or exchange within 14 days of purchase. Q: Which metals is your jewelry made from? A: We use Stainless Steel, Gold Filled, Sterling Silver and 18kt Gold Plated brass. Please check the item description and other information before you place your order. Q: I did not receive my parcel, what should I do? A: Standard shipping times for orders are shipped within 1-2 days of ordering and they will arrive within 3-7 business days. Expedited shipping within Canada is 2-4 business days. All orders will ship Mondays through Fridays. Q: Do you take custom orders? Yes, there is detailed form for you to fill out so we can better understand your vision . Custom Order Form -> https://forms.gle/LVNHqQpFS9X1wKuu7