~~~~Welcome to BNB Gem Shop~~~~
**Live shows Monday 8:30pm(speed show), Wednesday 9pm and Saturdays at 9am cdt**
Thank you for visiting my page and supporting my business! Please read my policies below before claiming any merchandise:
Contact Information:
~ New customers- It is your responsibility to provide me with your current email address and mailing address upon claiming your first item. Paym
ents & Invoicing:
~Invoicing - Invoices are sent weekly on Saturdays for all claimed items during the previous week. ( Sunday- Saturday) All payments are due within 48 hours of receipt. Invoices not paid by the deadline they are considered cancelled, and claimed items on the cancelled invoice will be returned to inventory. This will also result in the shopper being blocked from shopping in the future with me. Shipping:
~Shipping Rate - Flat rate of $4.00,no matter the number of items that can fit in one package or box!
~Shipments - Paid items are normally taken to the post office on day following receipt of payment.
~Returned Packages - Any returned packages as a result of inaccurate contact information provided by the shopper will be forwarded at the shopper's expense. Returns:
~Damaged items: If any items arrive damaged or have defects, you must contact me within 72 hours of receiving your order to receive another piece to replace it or a refund If damage results in wearing the piece of jewelry, that piece cannot be returned. You can contact me to see if I can fix the damaged piece for you.
~Unwanted Items: If you determine that you do not want or like any items that you purchased, you must contact me within 24 hours of receiving your order to get a refund on your next invoice or other items to replace those unwanted pieces.
**** However, please note that I will only accept returns on unwanted items up to three times ( items on three separate invoice).
