10/20/2013
Hey everyone!
There's been some goofups with communication and some unfortunate events. I thank you all for hanging with me through this. Between thefts, dishonest people, and outright bad luck I've had a lot on my plate. I've ordered in more supplies to remake that which was lost. Stock will be questionable until I'm caught up again. If there's anything your wanting, just let me know because orders get put ahead of stock rebuilding. Currently all orders are caught up/ ready to go except for one and I've already been in contact with them.
Changes:
We've been at this for a while and its been a learning experience for sure. As most of you know we haven't really changed out prices wince we started out. This is going to change starting now. Those who have been coming to see us at the various fairs I've been setting up shop at will have noticed the price difference between there and here. The website has been sorely lacking in update, but I've still honored all orders placed at the displayed price. Since I've caught up on orders, and have the time. I'm changing the prices as should have been done a long while ago.
We apologize for this, but we've found out the prices just weren't sustainable. As some of you have even pointed out to us, repeatedly I might add, our prices have been "Stupid cheap." To the point of people questioning the quality of our work. With the data we've gone over we've found out that yes, you were right, and in order to keep going we MUST increase the prices of our items. Once that is done, I'll start updating again with items that I've been making and selling at conventions, but not listed on the site yet. So lots of goodness to come!
However, as you may have noticed, we've removed several items from the website. Many of these are no longer able to be produced faithfully to their image because of supply issues. As such, they have been removed until further notice. If there are any that you wanted and didn't get to order, contact us and we'll let you know the situation on a case by case basis. Thank you for your understanding.
Future:
Firstly, we're going to be changing our written policy on a few issues, namely on canceled orders. I'll get into the specifics of that once that is all ironed out.
Next: we have been attending several conventions, events, and fairs and not posting them. This is a mistake that I hope to have fixed soon. But on a similar note, we've uncovered many gems that we shall be attending. More events mean more opportunities and that leads to both the possibility of us coming to a city near you and a larger selection of items.
If you have any questions about these changes please contact us via the contact form and we'll get back to you asap.
Thanks for all the support and have a great weekend!
-- Money Monkey