19/06/2026
HOW TO ORDER & BUYER POLICIES ✨
Buying your first gold piece with us? Don’t worry — we made the process simple, guided, and transparent para kampante kayo from inquiry to claiming. 💛
At Juana’s Gold & Jewelry Shop, every transaction is handled with care because we know that gold is not just an accessory — it’s a milestone, a reward, and an investment worth keeping.
Here’s how to order:
1. Send us a message with the item you like. You may send a screenshot for easier checking.
2. We will confirm the availability, final price, item details, and promo discount if applicable.
3. Fill out the Customer Information Form for proper processing.
4. Settle the reservation fee or payment through our verified payment details.
5. Once payment is validated, your item will be officially reserved or processed.
6. Choose your preferred option: scheduled pick-up or delivery.
Kindly take note of our reservation and payment reminders:
• Items are subject to availability.
• Inquiry does not automatically reserve the item.
• Item is reserved only once payment/reservation fee is confirmed.
• Unpaid items remain available for other buyers.
• Reservation fee is deductible from the total amount.
• Payment details will only be sent through our official page/chat.
• Please send a clear proof of payment for validation.
• For delivery orders, full payment is required before shipping.
Thank you for understanding our process and policies. These are here to protect both our buyers and our shop, and to keep every transaction smooth, safe, and respectful. ✨
Ready to order? Send us a message with your chosen item and we’ll gladly assist you.
Juana’s Gold & Jewelry Shop
Gold for every milestone. ✨