01/01/2021
It goes without saying that 2020 has been a year like no other. As unrelenting as the headwinds were, what I saw — citizens and communities across the world exhibiting courage, humility and sacrifice — made me optimistic. Resilience is what defined 2020, but more importantly, it will be what takes us forward. Thank you to our customers and everyone who joined us on the journey this year. I look forward to the prospect of a new year in which we can see each other in person, share a handshake or hug, and pass one another in the hallway with a smile and a simple “Good night” Here’s to a healthy and happy 2021 for you and your love ones.
